Authentic User Experience Lab
Authentic User Experience Lab
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Majdah Alshehri and Norman Makoto Su. (2023). Comfort Activism: Online Photography for Social Change in a Minority Group. Proceedings of the ACM: Human Computer Interaction (PACM HCI), CSCW. Forthcoming. [Preprint]
Stephen Sher and Norman Makoto Su. (2023). From Screens to Projector, Wall, and TVs: Conceptualizing Livestreams as Design Material for Direct and Indirect Viewership Experiences. Proceedings of the ACM: Human Computer Interaction (PACM HCI), CSCW. Forthcoming. [Preprint]
Samuel Goree, David Crandall, and Norman Makoto Su. (2023). “It Was Really All About Books:” Speech-like Techno-Masculinity in the Rhetoric of Dot-Com Era Web Design Books. ACM Transactions on Computer-Human Interaction (TOCHI), 30(2):18. [Blog post] [Tweet]
Norman Makoto Su, Jean Hardy, Morgan Vigil-Hayes, Tiffany Veinot, and Rob Comber. (2021). Introduction: Performing Rurality with Computing. ACM Transactions on Computer-Human Interaction (TOCHI), 28(3), 16e:1-16e:13. See the full Special Issue on Rural Computing and HCI and a twitter thread summary.
Rhea Vengurlekar, Sarah Benson, Garrett Smith, Brian Smith, Mainack Mondal, Norman Makoto Su, and Xinru Page. (2021). Prioritizing Minimalistic Design: The Negative Impact on Users’ Control over Privacy in Facebook’s Ad Preferences. SOUPS 2021 Posters. [Poster]
Courtney Heldreth, Diana Akrong, Jess Holbrook, and Norman Makoto Su. (2021). What Does AI Mean for Smallholder Farmers? ACM Interactions, July/August issue. New York: ACM. [web page]
Norman Makoto Su and David J. Crandall. (2021). The Affective Growth of Computer Vision. Proceedings of the IEEE Conference on Computer Vision and Pattern Recognition (CVPR’21). [Preprint] [Poster] [Video]
EunJeong Cheon, Shenshen Han, and Norman Makoto Su. (2021). Jarvis in Motion: A Research Artifact for Circulating Lifestyle Values in Public. Proceedings of the ACM: Human Computer Interaction (PACM HCI), 5, CSCW, Article 105.
Norman Makoto Su, Amanda Lazar, and Lilly Irani. (2021). Critical Affects: Tech Work Emotions Amidst the Techlash. Proceedings of the ACM: Human Computer Interaction (PACM HCI), 5, CSCW, Article 179.
Sam Goree, Bardia Doosti, David Crandall, and Norman Makoto Su. (2021). Investigating the Homogenization of Web Design: A Mixed-Methods Approach. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’21), Yokohama, Japan. New York: ACM.
Norman Makoto Su. (2020). Threats of the Rural: Writing and Designing with Affect. In Scott McCrickard, Michael Jones, and Timothy Stelter (Eds.), HCI Outdoors: Theory, Design, Methods and Applications (pp. 51-79). Berlin: Springer.
Alexa Stein, Norman Makoto Su, and Xinru Page. (2020). Learning through Videos: Uncovering Approaches to Educating People about Facebook Privacy. SOUPS 2020 Posters. [Poster]
Yasmeen Rashidi, Apu Kapadia, Christena Nippert-Eng, and Norman Makoto Su. (2020). “It’s easier than causing confrontation”: Sanctioning Strategies to Maintain Social Norms and Privacy on Social Media. Proceedings of the ACM: Human Computer Interaction (PACM HCI), 1, CSCW (January 2020). Minneapolis, MN. New York: ACM. [Preprint]
Stephen Tsung-Han Sher and Norman Makoto Su. (2019). Speedrunning for Charity: How Donations Gather Around a Live Streamed Couch. Proceedings of the ACM: Human Computer Interaction (PACM HCI), 3, CSCW, (November 2019). Austin, TX. New York: ACM. [Preprint] [Medium Article]
Rosemary Steup, Lynn Dombrowski, and Norman Makoto Su. (2019). Feeding the World with Data: Visions of Data-Driven Farming. Proceedings of the ACM Conference on Designing Interactive Systems (DIS’19), San Diego, CA, forthcoming. New York: ACM. [Preprint]
EunJeong Cheon, Stephen Tsung-Han Sher, Selma Šabanovic, and Norman Makoto Su. (2019). I Beg to Differ: Soft Conflicts in Collaborative Design Using Design Fictions. Proceedings of the ACM Conference on Designing Interactive Systems (DIS’19), San Diego, CA, forthcoming. New York: ACM. [Preprint]
Lucas Kempe-Cook, Stephen Tsung-Han Sher, and Norman Makoto Su. (2019). Behind the Voices: The Practice and Challenge of Esport Casters. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’19), Glasgow, UK. New York: ACM. [Preprint]
Amanda Lazar, Norman Makoto Su, Jeffrey Bardzell, and Shaowen Bardzell (2019). Parting the Red Sea: Sociotechnical Systems and Lived Experiences of Menopause. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’19), Glasgow, UK. New York: ACM. [Preprint]
Jeffrey Bardzell, Shaowen Bardzell, Amanda Lazar, and Norman Makoto Su (2019). (Re-)Framing Menopause Experiences for HCI and Design. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’19), Glasgow, UK. New York: ACM. [Preprint]
Norman Makoto Su, Amanda Lazar, Jeffrey Bardzell, and Shaowen Bardzell. (2019). Of Dolls and Men: Anticipating Sexual Intimacy with Robots. ACM Transactions on Computer-Human Interaction (TOCHI), 26(3), 13:1-13:35.
Jean Hardy, Chanda Phelan, Morgan Vigil-Hayes, Norman Makoto Su, Susan Wyche, and Phoebe Sengers. (2019). Designing from the Rural. ACM Interactions, July/August issue. New York: ACM. [web page]
Rosemary Steup, Arvind Santhanam, Marisa Logan, Lynn Dombrowski, and Norman Makoto Su. (2018). Growing Tiny Publics: Small Farmers’ Social Movement Strategies. Full paper conditionally accepted for Proceedings of the ACM: Human Computer Interaction (PACM HCI). To be presented at the ACM Conference on Computer-Supported Cooperative Work and Social Computing, Jersey City, NJ. [Preprint]
EunJeong Cheon and Norman Makoto Su. (2018). “Staged for Living”: Negotiating Objects and their Values over a Porous Boundary. Full paper conditionally accepted for Proceedings of the ACM: Human Computer Interaction (PACM HCI). To be presented at the ACM Conference on Computer-Supported Cooperative Work and Social Computing, Jersey City, NJ. [Preprint]
Yasmeen Rashidi, Felicia Patel, Emily Fath, Apu Kapadia, Christena Nippert-Eng, and Norman Makoto Su. (2018). “You don’t want to be the next meme”: College Students’ Workarounds to Manage Privacy in the Era of Pervasive Photography. Proceedings of the USENIX Symposium on Usable Privacy and Security (SOUPS’18), Baltimore, Maryland, 143-157. Berkeley: USENIX.
Majdah Alshehri and Norman Makoto Su. (2018). The Beauty of Ugliness: Preserving while Communicating Online with Shared Graphic Photos. Computer Supported Cooperative Work (CSCW), 27(3-6), 355-388. Berlin: Springer. Presented at the European Conference on Computer-Supported Cooperative Work (ECSCW’18), Nancy, France.
EunJeong Cheon and Norman Makoto Su. (2018). The Value of Empty Space for Design. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’18), Montréal, Canada. New York: ACM.
EunJeong Cheon and Norman Makoto Su. (2018). Futuristic Autobiographies: Weaving Participant Narratives to Elicit Values around Robots. Proceedings of the ACM Conference on Human-Robot Interaction (HRI’18), Chicago, Illinois, 388-397. New York: ACM.
Bardia Doosti, David Crandall, and Norman Makoto Su. (2017). A Deep Study into the History of Web Design. Proceedings of the ACM Conference on Web Science (WebSci’17), Troy, New York, 329–338. New York: ACM.
Supun Nakandala, Giovanni Luca Ciampaglia, Norman Makoto Su, and Yong-Yeol Ahn. (2017). Gendered Conversation in a Social Game-Streaming Platform. Proceedings of the AAAI Conference on Web and Social Media (ICWSM’17), Montreal, Canada, 162-171. Palo Alto: AAAI Press.
Wen Chen, David Crandall, and Norman Makoto Su. (2017). Understanding the Aesthetic Evolution of Websites: Towards a Notion of Design Periods. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’17), Denver, Colorado, 5976-5987. New York: ACM.
Norman Makoto Su and EunJeong Cheon. (2017). Reconsidering Nature: The Dialectics of Fair Chase in the Practices of American Midwest Hunters. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’17), Denver, Colorado, 6089-6100. New York: ACM.
EunJeong Cheon and Norman Makoto Su. (2017). Configuring the User: “Robots have Needs Too’’. Proceedings of the ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW’17), Portland, Oregon, 191-206. New York: ACM.
Pascale-L. Blyth, Miloš N. Mladenović, Bonnie A. Nardi, Hamid R. Ekbia, and Norman M. Su. (2016). Expanding the Design Horizon for Self-Driving Vehicles: Distributing Benefits and Burdens. IEEE Technology and Society Magazine Special Issue, 44-49. New York: IEEE.
EunJeong Cheon, Mohammad Hossein Jarrahi, and Norman Makoto Su. (2016). “Technology isn’t always the best’’: The Intersection of Health Tracking Technologies and Information Practices of Digital Natives. Proceedings of the IEEE International Conference on Healthcare Informatics (ICHI’16), Chicago, Illinois, 207-215. New York: IEEE.
Norman Makoto Su and Erik Stolterman. (2016). A Design Approach for Authenticity and Technology. Proceedings of the ACM Conference on Designing Interactive Systems (DIS’16), Brisbane, Australia, 643-655. New York: ACM.
EunJeong Cheon and Norman Makoto Su. (2016). Integrating Roboticist Values into a Value Sensitive Design Framework for Humanoid Robots. Proceedings of Alt.HRI, held in conjunction with the 2016 ACM Conference on Human Robot Interaction (Alt.HRI’16), Christchurch, New Zealand.
Pascale-L. Blyth, Miloš N. Mladenović, Bonnie A. Nardi, Norman M. Su, and Hamid R. Ekbia. (2015). Driving the Self-Driving Vehicle. Proceedings of the 2015 IEEE International Symposium on Technology in Society (ISTAS’15), Dublin, Ireland.
Norman Makoto Su and Lulu Wang. (2015). From Third to Surveilled Place: The Mobile in Irish Pubs. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’15), Seoul, Korea, 1659-1668. New York: ACM.
Norman Makoto Su, Haodan Tan, and Eli Blevis. (2014). Peering into the Discourse of Industrial Design Training through a Sustainability Lens. DTRS 10 Symposium, Purdue University, West Lafayette, Indiana October 12-15.
Norman Makoto Su, Leslie S. Liu, and Amanda Lazar. (2014). Mundanely Miraculous: The Robot in Healthcare. Proceedings of the ACM Nordic Conference on Human-Computer Interaction (NordiCHI’14), Helsinki, Finland, 391-400. New York: ACM.
Norman Makoto Su and Bryan Duggan. (2014). TuneTracker: Tensions in the Surveillance of Traditional Music. Proceedings of the ACM Conference on Designing Interactive Systems (DIS’14), Vancouver, BC, Canada, 845-854. New York: ACM. (Honorable Mention)
Norman Makoto Su. (2013). The Social Life of Tunes: Representing the Aesthetics of Reception. Proceedings of the European Conference on Computer-Supported Cooperative Work (ECSCW’13), Pathos, Cyprus, 207-228. Berlin: Springer.
Norman Makoto Su, Oliver Brdiczka, and Bo Begole. (2013). The Routineness of Routines: Measuring Rhythms of Media Interaction, Human Computer Interaction, 28(4), 287-334. Philadelphia: Taylor & Francis.
Norman Makoto Su, Hiroko N. Wilensky and David F. Redmiles. (2012). Doing Business with Theory: Communities of Practice in Knowledge Management. Computer-Supported Collaborative Work, 21(2-3), 111-162. DOI: 10.1007/s10606-011-9139-x.
Norman Makoto Su and Patrick C. Shih. (2011). Virtual Spectating: Hearing Beyond the Video Arcade. Proceedings of the British Computer Society Conference on Human-Computer Interaction (British HCI’11), Newcastle Upon Tyne, UK, 269-278. New York: ACM.
Gloria Mark and Norman Makoto Su. (2010). Making Infrastructure Visible for Nomadic Work. Pervasive and Mobile Computing, Amsterdam, The Netherlands: Elsevier.
Oliver Brdiczka, Norman Makoto Su, and James “Bo” Begole. (2010). Temporal Task Footprinting: Identifying Routine Tasks by their Temporal Patterns. Proceedings of the ACM Conference on Intelligent User Interfaces (IUI’10), Hong Kong, China, New York: ACM.
Norman Makoto Su. (2010). Street Fighter IV: Braggadocio Off and On-Line. Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW’10), Savannah, Georgia, USA, 361-370. New York: ACM. (Best Paper Nominee)
Hiroko Wilensky, David Redmiles, and Norman Makoto Su. (2009). The Dissemination of Knowledge Management. Proceedings of the ACM Conference on Organizational Computing and Groupware Technologies (GROUP’09), Sanibel Island, FL, USA, 199-208. New York: ACM.
Oliver Brdiczka, Norman Makoto Su, and James “Bo” Begole. (2009). Using Temporal (T-Patterns) to Derive Stress Factors of Routine Tasks. Extended Abstracts of the ACM Conference on Human Factors (CHI’09), Boston, MA, USA, 4081-4086. New York: ACM.
Hiroko Wilensky, Norman Makoto Su, David Redmiles, and Gloria Mark. (2008). A Community of Knowledge Management Practitioners: Mirroring Power across Social Worlds. Proceedings of Knowledge Management in Action (KMIA’08), Milan, Italy, 195-207. Berlin: Springer.
Norman Makoto Su and Gloria Mark. (2008). Communication Chains and Multitasking. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’08), Florence, Italy, 83-92. New York: ACM.
Norman Makoto Su and Gloria Mark. (2008). Designing for Nomadic Work. Proceedings of the ACM Conference on Designing Interactive Systems (DIS’08), Cape Town, South Africa, 305-314. New York: ACM.
Norman Makoto Su, Hiroko Wilensky, David Redmiles, and Gloria Mark. (2007). The Gospel of Knowledge Management in and out of a Professional Community. Proceedings of the ACM Conference on Organizational Computing and Groupware Technologies (GROUP’07), Sanibel Isalnd, FL, USA, 197-206. New York: ACM.
Norman Makoto Su, Gloria Mark, and Stewart A. Sutton. (2007). Workplace Connectors as Facilitators for Work. Proceedings of the International Conference on Communities and Technologies (C&T’07), East Lansing, MI, USA, 131-150. Berlin: Springer.
Norman Makoto Su, Yang Wang, and Gloria Mark. (2005). Politics as Usual in the Blogosphere. Proceedings of the Workshop on Social Intelligence Design (SID’05), Stanford, CA, USA.
Norman Makoto Su, Yang Wang, Gloria Mark, Tosin Aiyelokun, and Tadashi Nakano. (2005). A Bosom Buddy Afar Brings a Distant Land Near: Are Bloggers a Global Community? Proceedings of the International Conference on Communities and Technologies (C&T’05), Milan, Italy, 171-190. Berlin: Springer.
Norman Makoto Su, Heemin Park, Eric Bostrom, Jeff Burke, Mani B. Srivastava, and Deborah Estrin. (2004). Augmenting Film and Video Footage with Sensor Data. Proceedings of the IEEE International Conference on Pervasive Computing and Communications (PerCom’04), Orlando, FL, USA, 3-12. New York: IEEE.
Norman Makoto Su, Yutaka Sakane, Masahiko Tsukamoto, and Shojiro Nishio. (2002). Rajicon: Remote PC GUI Operations via Constricted Mobile Interfaces. Proceedings of the ACM International Conference on Mobile Computing and Networking (MobiCom’02), Atlanta, GA, USA, 251-262. New York: ACM.
Norman Makoto Su, Masahiko Tsukamoto, and Shojiro Nishio. (2001). Rajicon: A System for Remote PC Access through a Cellular Phone. Proceedings of the IPSJ Symposium on Multimedia, Distributed, Cooperative, and Mobile Systems (DICOMO’01), No. 7, Tokushima, Shikoku, Japan, 349-354. Tokyo: IPSJ. (Young Researcher Award)
Michael Muller, Jeffrey Bardzell, EunJeong Cheon, Norman Makoto Su, Eric P.S. Baumer, Casey Lynn Fiesler, Ann Light, and Mark Blythe. (2020). Understanding the Past, Present, and Future of Design Fictions. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’20). [Website]
Norman Makoto Su, Victor Kaptelinin, Jeffrey Bardzell, Shaowen Bardzell, Jed Brubaker, Ann Light, and Dag Svanæs. (2019). Standing on the Shoulders of Giants: Exploring the Intersection of Philosophy and HCI. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’19). [Preprint] [Website]
Jean Hardy, Dharma Dailey, Susan Wyche, and Norman Makoto Su. (2018). Rural Computing: Beyond Access & Infrastructure. Proceedings of the ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW’18). [Website]
D. Scott McCrickard, Michael A. Horning, Steve Harrison, Ellie Harmon, Alan Dix, Norman Makoto Su, and Timothy Stelter. (2018). Technology on the Trail. Proceedings of the ACM Conference on Supporting Groupwork (GROUP’18). [Website]
Norman Makoto Su. (2014). Exploring Authenticity: Improvisation in Irish Traditional Music. Workshop on Human-Computer Improvisation, held in conjunction with the ACM Conference on Designing Interactive Systems (DIS’14). Vancouver, BC, Canada.
Norman Makoto Su. (2013). The Ethical Implications of the Technological Surveillance of Art. Workshop on Designing Mobile Face-to-Face Group Interactions, held in conjunction with the European Conference on Computer-supported Collaborative Work (ECSCW’13). Paphos, Cyprus.
Oliver Brdiczka, Norman Makoto Su, and James “Bo” Begole. (2009). Using Temporal Patterns (T-Patterns) to characterize routine tasks. Workshop on Interacting with Temporal Data, held in conjunction with the ACM Conference on Human Factors in Computing Systems (CHI’09). Boston, MA, USA.
Gloria Mark and Norman Makoto Su. (2007). A Model for Nomadic Work: Reflecting on Strategies of Pastoralist Nomads. Workshop on Beyond Mobility: Studying Nomadic Work, held in conjunction with the European Conference on Computer-supported Collaborative Work (ECSCW’07). Limerick, Ireland.
Gloria Mark and Norman Makoto Su. (2007). Considering Web 2.0 Technologies within an Ecology of Collaborations. SociUM Workshop on Adaptation and Personalisation in Social Systems: Groups, Teams, Communities, held in conjunction with the International Conference on User Modeling (UM’07). Corfu, Greece.